Best Western Plus Otay Valley Hotel - Chula Vista

ex. Holiday Inn

4450 Main Street, Chula Vista, CA, United States, 91911show map
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Highlights
8
FabulousBased on  92 reviews
Overview

The comfortable 3-star Best Western Plus Otay Valley Hotel offers a non-smoking accommodation in a business area of Chula Vista. Best Western Plus Otay Valley Hotel has welcomed guests in Chula Vista since 1982.

This hotel is situated 19 km away from San Diego Zoo. The property is set within 7 km distance from Chula Vista city center.

San Diego International airport can be reached by car within 30 minutes.

Rooms

The hotel comprises 118 rooms equipped with climate control, pay television, a laptop safe, a refrigerator and a dressing room. Bathrooms feature a roll in shower, a hairdryer and complimentary toiletries.

Eat & Drink

In the morning a continental breakfast is served at the lobby. The restaurant serves authentic dishes. Souplantation & Sweet Tomatoes are located within 400 meters away.

Services

Guests can make use of 24-hour reception, dry cleaning and newspaper service as well as free self-parking, a safe deposit box and a luggage storage.

Relax

On-site leisure facilities include a swimming pool, a tennis court and a golf course. Such fitness options as a gym and a fitness center are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2010.  Number of rooms:   118.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkeling
  • Canoeing
  • Hiking
  • Horseback riding
  • Tennis court
  • Golf course
  • Fishing

Services

  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service

Dining

  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area
  • Free breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Aqua park
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Connecting rooms
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Hair dryer

Self-catering

  • Refrigerator
  • Microwave

Media

  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • AM/FM alarm clock
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 18 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
NAS (NRS)5.0 mi
North Island Nas (NZY)12.5 mi
Bus
Bus stop1000 ft
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Reviews
7.6
FabulousBased on  92  reviews

Rating by category:

10.0
Location
6.0
Rooms
4.0
Service
6.0
Dining
  • 5.4
    Guest rating

    Comfortable beds and decent price

    Too close to interstate, very noisy. Waffles were good at Breakfast but would like better selection. Had to request towels & washcloths daily as cleaning staff did not leave.

  • 7.0
    Very good

    The towels were clean There was coffee

    The carpet was dirty There was not toothpaste

  • 6.6
    Good

    Location to sleeptrain amphitheater

    The beds are old as me (I'm old) and uncomfortable.

  • 9.2
    Superb

    Very Clean, Friendly staff, quick check in.

    no parking on the side where room was located.. to many big construction trucks taking up parking spaces.

  • 5.4
    Guest rating

    Room was clean and housekeeping staff pleasant.

    Freeway noise, very slooow elevator, quite expensive for a very average motel with no changing or toilet facilities at the small (almost a joke) swimming pool.

  • 4.2
    Guest rating

    Free WiFi

    The Iron was filthy and got black dirt spots all over my white shirt when I ironed it. The hand held shower was a real pain, with a flat bottom area...no tub, just two drains on the floor, one in the shower area and on in the dressing area.

  • 2.8
    Guest rating

    Not much

    Small bed, and I paid 30 dollars more a night than my daughter did by booking directly with hotel and she had two beds. Doors didn't work , key card stop working after first day. Don't know if I will use Booked.net again when I have to pay more

  • 2.8
    Guest rating

    The staff were rude and the room was nasty for almost 200 dollars, never again!!! I like nothing.

    Horrible hospitality and our room was gross, I had to wear sandals on the carpet .. never never again !

  • 8.2
    Fabulous

    I like the room and building style. Also,I like that they turned on the light inside the room when we first walked in.I feel welcoming.

    The breakfast end too early. I expect that it finishs at 10 am. We missed it. Luckily they have a grab and go back for me otherwise I will have to drive a long way to find something to eat out there. The staff who took the breakfast away was not nice. We went downstairs to the breakfast room. She opened the side door and told me that it has already finished. However, she has the food in the cart right in front of her and she didn't offer me to take it Togo or some options for me who paid for the service which includes two breakfast. I understand she did her job, but it would be nicer if she showed me and option to take the food in front of her Togo. I went back to my room and call frontdesk. She offered me a grab and go bag which has a cup of yogurt, an apple, and a granola bar. That'it for two people. I was wrong that I didn't check for the breakfast time. I recommend that you have an option for the case like us since we have paid for the service that includes breakfast for two.

  • 5.0
    Guest rating

    Convenient location. Size of room.

    The breakfast room was chaotic and very dirty. No staff appeared to clean in the room to attend to anything. I told the front desk agent that the breakfast room needed attention. I was in the area for an additional 30 minutes but no employee came to the breakfast area in that time.

  • 9.6
    Exceptional

    They let us have an early check-in which was very nice because I know that they were sold out! Beds were super comfortable. My son loved the pool and breakfast was very good.

    Breakfast could be maintained better. Possibly another waffle maker so people do not have to wait 15 minutes for a waffle. Also, they ran out of regular batter and that caused an even bigger delay. Do people even use the strawberry flavor? It just makes your day start on the wrong foot when you have a small window frame to get to where you need to be.

  • 7.4
    Very good

    Friendly staff

    Right next to freeway and riff raff hanging around the property

  • 5.8
    Guest rating

    Convenience to Tijuana Airport for flight out on vacation.

    Thought the price was too high for what we got, marginal room, continental breakfast very marginal, old motel that needs either price lowered or updating.

  • 8.2
    Fabulous

    Super clean rooms. The hotel is old but they seem they started renovating it from inside (rooms) to outside.

    Breakfast was poor. I mean, Costco boiled eggs? And beef patties? For $170/night we were hoping for something better.

  • 8.2
    Fabulous

    Really like how close it is to family and sights in Chula Vista.

    The beds and pillows were too soft. No real support for body. My dad was not able to get a good night's rest. Everything else was nice.

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Highlights
8
FabulousBased on  92 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 18 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
NAS (NRS)5.0 mi
North Island Nas (NZY)12.5 mi
Bus
Bus stop1000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room